![]() Pack the defect product into bubble-plastic and use a smallest possible box.In the mail write clearly your pick-up address and (only if different) your shipping return address. Add “Shipping-Label for (your) CAS-nr.” into the subject line of the mail. (****)Ĥ) If there is no link to a free shipping label and DJI did not notify you with a reason.įorward your confirmation mail to and ask for a free shipping label from DJI. In most accepted DOA and Warranty cases DJI will send you a link to a free UPS shipping label. This DJI confirmation mail is containing a CAS-nr, a return address and further instructions for shipping. Choose ‘Replacement’ if it is a DOA – choose ‘Repair’ in Warranty or Out-of-Warranty cases.ģ) Filling out and finishing the online registration successfully will create a mail confirmation to your mail. Follow the instructions and the process of the registration.If your product is not in this list, choose by model or SN. For your conveniency, you can choose from the list of your products which already are activated by you and bound to your DJI account. Now you land on the site where you can choose your product.In a new pop-up-window choose Service Area 2- Europe and Your Country – click SUBMIT.On the ‘Online Repair Request’ site, click the blue button SUBMIT A REPAIR REQUEST.Log into your DJI account with your username/mail-address and password, you land.Go to > Support > Repair Services > Online Repair Request.If it is a drone, sync the fly-log-data in the App (**)Ģ) Register your defect product online. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |